Overview on System Integration Projects Management: Risk Mitigation, Lesson Learned, Pitfall Avoidance and KPI Evaluation
نویسندگان
چکیده
This paper discusses about methodologies for governing and managing projects of system integration, providing a new way of considering such projects’ lifecycle avoiding common pitfalls. In this work Authors provide an overview of common issues in complex IT projects, focusing in particular on criticalities derived from such projects and proposing simple solutions on the basis of experiences and studies led on big System Integration projects involving international companies. Key-Words: ERP Enterprise Resource Management, ECC (ERP Central Component), SOA (Service Oriented Architecture) Modelling, customer behaviour, forecasting revenues, Key Performance Indexes
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